Warranty Policy

Product warranty coverage varies by manufacturer and item. The applicable product listing, documentation and mandatory law control.

Coverage

A valid warranty generally covers verified defects in materials or workmanship during the stated period. Proof of purchase, photographs, serial information and diagnostic details may be required.

Exclusions

Coverage does not normally include ordinary wear, consumables, cosmetic changes, accidental damage, improper storage, incorrect voltage, overloading, misuse, unauthorized repair or failure to follow installation and maintenance instructions.

Claims

Stop using equipment if continued operation may cause injury or additional damage. Contact support with the order number, SKU, serial number, description of the issue and clear photographs or video. Do not ship equipment until instructions are provided.

Remedies

Depending on the product and circumstances, the remedy may be technical guidance, replacement parts, repair, replacement or refund. Labor, disassembly, site access and third-party service costs are covered only when approved in writing.